The Radio Teleswitch Service (RTS) switch off is happening at the end of June 2025 and ’will affect some households that use an older electricity meter to heat their home and hot water.
The Radio Teleswitch Service (RTS) uses a radio signal to tell some older electricity meters when to switch between peak and off-peak rates.
All electricity suppliers have been contacting impacted customers to offer them a smart meter upgrade, at no extra cost, before the RTS service ends. All customers should have been contacted by the end of 2024.
Age UK have produced further guidance and information on this which can be found by clicking on the “Link” below.